Hiring a professional upholstery cleaning service can significantly enhance the appearance and lifecycle of your furniture. However, all cleaning services are not created equal, so it’s crucial to ask the right questions before hiring. Let’s explore the top questions to ask when evaluating potential upholstery cleaning services.

What Cleaning Methods Do You Use?

Understanding the cleaning methods employed by the service is fundamental. Different fabrics and materials require specific approaches. Enquire about their techniques, whether they use steam cleaning, dry cleaning, or other specialized methods. A reputable service like DW Sofa Cleaning Singapore will tailor their approach to your upholstery’s unique needs.

Are Your Cleaners Trained and Certified?

The expertise of the cleaning professionals is paramount. Please inquire about the training and certification of the cleaners to ensure they have the knowledge and skills necessary for effective and safe upholstery cleaning. Certified technicians can handle your furniture with care and expertise.

What Products Do You Use?

Ask about the kind of cleaning products they use. Ensure that these products are safe for your upholstery and environmentally friendly. Eco-friendly cleaners not only contribute to a healthier indoor environment, but also demonstrate a commitment to sustainable and responsible practices.

Can You Provide References or Customer Testimonials?

Contacting previous clients allows you to gauge the service’s reliability, professionalism, and the quality of their work. Positive testimonials can instil confidence in your decision to hire their services.

What Insurance Coverage Do You Have?

Accidents are inevitable, so ask about the insurance coverage the cleaning service carries. This ensures that any potential damage to your furniture during the cleaning process is covered, providing you with peace of mind.

What is Your Availability and Scheduling Process?

Consider the service’s availability and scheduling flexibility. Understanding their operating hours and how far in advance you need to book an appointment is crucial, especially if you have specific time constraints or urgent cleaning needs.


By asking relevant questions ensures that the service you choose aligns with your expectations and provides optimal care for your valuable furniture. Taking the time to inquire about these aspects will contribute to the longevity and cleanliness of your upholstery, leaving you satisfied with the results of a professional cleaning service.